Services

Jamcare is a team of seasoned emergency medical professionals, psychologists, and crisis intervention workers serving the music community at large. We are contracted by festival production teams to provide an alternative to ambulance action for medical emergencies, substance abuse, and mental health crises. Jamcare boasts extremely prompt response times as well as the capacity to successfully manage multiple emergencies simultaneously. 

The Alternative Advantage

Jamcare is designed to provide an alternative to ambulance action whenever possible for medical emergencies, substance abuse and mental health crises. Jamcare boasts extremely prompt response times as well as capacity to handle multiple emergencies simultaneously.

No Two Are The Same

Jamcare is often hired to be the principal first responder team at a festival. However, we often lend a helping hand to the festival’s existing medical team by setting up our own infirmaries and on-sight substance abuse "cool down zones". Our experience dictates that no two events are identical, thus our services are tailored to the individual needs of each gathering. 

Helpin'
Hands

Our most basic package provides a Jamcare team to assist the existing medical personnel with substance abuse emergencies as well as with mental health and behavioral episodes. Jamcare professionals, who specialize in drug education and awareness, handle each substance abuse situation with sincerity and without judgment. A private substance abuse "cool down zone" can be set up and monitored as needed, or 24/7 throughout the event.

Beepop Rocksteady

Jamcare will be your principle first aid response. We will provide a fully qualified team comprised of certified first responders: EMT’s, Paramedics, and Registered Nurses (if requested) along with a mental health professional/psychologist. The components of our team can be uniquely tailored according to the specific needs of each event.

Jamcare will set up a easily accessed first aid booth for the general public in need of assistance. We will also provide a separate private substance abuse "cool down zone" where our professional teams provide immediate assessments and emergency stabilization in cases of urgent medical need or psychological crises. We handle substance abuse in a non-judgmental way while simultaneously promoting safety and wellness.

Jamcare also provides around-the-clock surveillance of the entire festival grounds. We curb countless mishaps such as dehydration, fights, slips & falls, etc from occurring to patrons whose faculties may be impaired. We also take care of the staff at any festival and make sure they have enough water, food and rest to work safely and comfortably.

Doctor Rockmed

This all-inclusive package includes everything in the Beebop Rocksteady package as well as a doctor for either on-site or online medical control. A Jamcare doctor will assume full medical responsibility and liability at your event. 

Please note that Jamcare is not designed to respond to violent situations or life-threatening medical emergencies. Jamcare staff does not carry weapons and has no authority to arrest or detain persons against their will.


The Jamcare medics did a great job!
They were very knowledgeable and professional about how to provide services at an event.

Laura Lockton – ReKinection Celebration, Producer

The JamCare Team at Bigfoot Electro was very responsive and aware throughout the event.
Numerous times while I was patrolling the event, I witnessed the JamCare Team on-site, communicating with participants, and helping the community.
During the crisis with our Security Director, they were very calm, responsive, attentive, and helpful to the situation.
They were an essential part of our music festival, and we will be very happy to have them back in the future.
I never needed to go find the Jamcare team, nor were they ever unavailable.

Axxam Sassy – BigFoot Electro 2021, Festival Director

For years the event has been fairly incident free but we always had a police car and ambulance on hand in case of emergency. It not only cost the festival a lot, but felt like a different kind of energy was present. The EMT's were always closed up in their ambulance and separate.
With Jamcare, our caretakers were part of the community, not only treating us when we needed help; but pitching in to keep the wheel turning, engaging with festival goers, artists and staff, to make sure everyone stayed smiling.
Jamcare was focused on our well being, health, happiness and overall experience, from beginning to end.

Libby Hendersen – Camp Euforia Music Festival, Volunteer Coordinator

Jamcare was well represented, extremely professional and exactly what we needed. See ya next year!!!

Josh Harper – Camp Euforia Music Festival, Producer